PulseSB Privacy Policy

Last Updated: July 2, 2024

Privacy Policy

Introduction

This Privacy Policy outlines PulseSB’s policies and practices for collecting, using, and protecting your personal information. It applies to your interactions with PulseSB through our website, email or SMS communications, event registrations, and any related services (collectively, the “Services”).

By participating in PulseSB or using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect and Store

Personal Information

When you register for events, sign up for newsletters, or request information, we may collect personal contact details such as your name, phone number, email address, and (where relevant) mailing address (“Personal Information”).

Data, Diagnostic & Login Information

While using our Services, you can create, upload, store, and share information such as company description, email ID, logo, photos, custom emails, and user email IDs ("Data"). This information will be stored and maintained on PulseSB's website. If you encounter technical errors while using the Services, we may request permission to obtain a crash report along with certain logging information from your system documenting the error ("Diagnostic Information"). Additionally, certain login information is maintained in a cookie stored locally on your computer to streamline the login process ("Login Information").

Analytics Information

As you navigate our website and use our Services, we may also collect information through frequently used information-gathering tools, such as cookies and web beacons ("Website Navigational Information"). This includes standard information from your web browser (such as browser type and browser language), your Internet Protocol ("IP") address, and the actions you take on our website (such as web pages viewed and links clicked). Collectively, this is referred to as "Analytics Information."

Third-Party Vendors

Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website or other websites. Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to our site and/or other sites on the Internet. Users may opt out of personalized advertising by visiting Ads Settings or by visiting www.aboutads.info.

Geo-Location Information

PulseSB does not currently collect any information regarding your real-time geo-location while using the Services; however, we may do so in the future. We will request your permission before collecting such information.

2. How We Use Your Information

Personal Contact Information

We use the information we collect to:

• Communicate with you about events, updates, and opportunities.

• Process registrations, donations, and other transactions.

• Improve and personalize our website and communications.

• Strengthen community engagement and safety (e.g., verifying members before events).

• Comply with legal and regulatory obligations.

Billing Information

PulseSB does not store any Billing Information on its servers. Instead, we use a payment provider, Stripe, to store and process all payment-related transactions. Find information regarding Stripe’s privacy policy

here.

Data, Diagnostic Information, and Login Information

We use this information solely for administering and improving our Services to you.

Analytics Information

We may use your Analytics Information in conjunction with an analytics service such as Google Analytics to monitor and analyze the use of the Services, for technical administration, to increase the Services’ functionality and user-friendliness, and to verify users have the authorization required for the Services to process their requests.

3. Sharing & Disclosure of Private Information

Community Features

PulseSB may provide forums, groups, or discussion platforms (e.g., Discord). Information you voluntarily share in these spaces may be visible to other participants. Please use discretion.

Service Providers

We may share your information with trusted third-party service providers who assist with event management, communications, web hosting, analytics, and payment processing. These providers are bound by confidentiality obligations and may only use your data for the purposes we specify.

Marketing

We may use your information to send newsletters, updates, or event invitations. You may opt out of marketing communications at any time.

Legal Requirements

We may disclose your information if required by law, subpoena, court order, or to protect the rights and safety of PulseSB and its members.

Non-Private or Non-Personal Information

We may disclose your non-private, aggregated, or otherwise non-personal information, such as usage statistics of our Services, at our discretion.

4. Data Retention

We retain your information for as long as needed to provide Services, comply with legal obligations, or maintain community safety. If you request deletion of your information, we will make reasonable efforts to remove it from our systems, though some information may persist in backups for a limited time.

5. Your Rights

Data Retention

We retain your information for as long as needed to provide Services, comply with legal obligations, or maintain community safety. If you request deletion of your information, we will make reasonable efforts to remove it from our systems, though some information may persist in backups for a limited time.

Your Rights Under GDPR

If you reside in the EU, UK, or related jurisdictions, you may have additional rights regarding your personal data under GDPR, including rights to access, rectification, restriction, and erasure.

California Consumer Privacy Act (CCPA)

If you are a California resident, you may request to access, correct, or delete your personal information under the California Consumer Privacy Act (CCPA).

6. Security

PulseSB takes reasonable measures to protect your information against unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute protection.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be announced through our website or email before they take effect. Continued use of our Services after updates constitutes acceptance of the revised policy.

8. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

PulseSB

📧 Email: [email protected]

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